A 4.9 average, earned one wall at a time
We have protected more than 750 homes across the south coast. Rather than reprint selected quotations, here are the themes customers raise most consistently — good and awkward alike.
Covering Dorset · Hampshire · Wiltshire
- 750+
- Homeowners protected
- 4.9
- Average review score
- 25yr
- Workmanship guarantee
- 100%
- In-house survey teams
Book a survey
1/3Takes under a minute. A qualified surveyor attends — never a salesperson.
No obligation, no sales visit. Your details are used only to arrange the survey.
4.9
average review score across our published review platforms
- 750+
- Homeowners protected
- 4.9
- Average review score
- 25yr
- Workmanship guarantee
- 100%
- In-house survey teams
What customers actually write about
“They turned up when they said they would”
Punctuality and communication are the two things mentioned most frequently in our feedback. Appointments are confirmed, and if a surveyor is delayed you are told before the slot, not after it.
“It was explained without the jargon”
Customers repeatedly note that the surveyor talked them through the readings on the doorstep and did not simply email a quotation afterwards.
“The price did not move”
Works are quoted from a written specification with staged, itemised pricing. Variations only occur where something is uncovered during opening-up, and they are agreed before they are carried out.
“You would not know they had been”
Dust sheeting, extraction, daily clean-down and a photographic record of each stage. Feedback about tidiness is one of the most consistent themes we receive.
“They told us we did not need the work”
A recurring theme from second-opinion visits: the previous specification called for a chemical damp-proof course, and the actual fault was maintenance-related.
“The same faces throughout”
Because surveyors and technicians are employed rather than subcontracted, the people who diagnosed the problem are the people who returned to fix it.
Themes are summarised from customer feedback rather than presented as attributed testimonials. Individual reviews remain published on the platforms where they were left.
The same room, before and after
A BH6 ground-floor room with salt-damaged plaster and failed skirtings. Hacked back to brick, a membrane and salt-retardant system installed, replastered and handed back decorated.
Find out what is actually wrong with the wall
A qualified surveyor attends, tests properly and writes it down. No obligation, no sales visit, no charge.
Dorset · Hampshire · Wiltshire